Customer Care Manager
Shelley Moore has been a receptionist at Bay Animal Clinic for more than ten years and has recently been promoted to Customer Care & Inventory Manager. She graduated from Fairhope High School and went to Faulkner State Community College for general studies. Shelley enjoys getting to see all of the wonderful fur-babies and creating lasting relationships with our clients.
Born and raised in Fairhope, Alabama, Shelley enjoys spending time with her daughter (Ansley), husband (Jason), step children (Christian, Grayson & Lilly), their pets (Henri, Noel, TuffTuff, Harley, Cheeto, Sally Sue, Tug, Oscar, Sage and Skittles) and her friends and family. She loves to go camping, fishing, and pretty much anything outdoors. Along with most of our clients, Shelley loves animals and has too many to count.
- 1. “I had never seen snow until last year.”
- 2. “I took dance until I graduated from high school.”
- 3. “I love cage fighting and secretly would love to be a cage fighter.”
Reception Supervisor/ Licensed Veterinary Technician
Taylor joined the Bay Animal Clinic team in June 2016. She has been in the veterinary field for several years with experience in every position from kennel assistant to veterinary assistant to reception. Taylor loves to interact with our wonderful clients and give out treats to all of our furry patients!
Taylor is originally from Norman, Oklahoma and has resided in Fairhope for the past 12 years with her family. She says she LOVES the warmth of the South but occasionally misses the snow. Taylor is a graduate of Daphne High School. She more recently graduated from Coastal Alabama Community College’s Veterinary Technician program and passed her VTNE so she is now a fully licensed Veterinary Technician! Taylor was not content to stop there, however, and is now enrolled in classes to become a Certified Veterinary Practice Manager. You go girl! She loves to talk about her beautiful horse, Badger and dachshunds, Minnie & Skittles. Taylor also enjoys horseback riding, reading and spending time outdoors.
- 1. “My favorite color is blue.”
- 2. “I’ve ridden horses since the age of 4.”
- 3. “I have a bone disorder.”
Heather joined the Bay Animal Clinic team in January of 2020. She is a long time local from Gulf Shores. She is accompanied by her husband, multiple rescue dogs and cats plus a donkey named Blueberry. Heather has been rescuing and rehabilitating animals for 15 years and thoroughly enjoys helping any and every animal she can.
Heather has a passion for animals. She loves being able to welcome our patients and help make sure they are comfortable throughout their entire visit.
3 Facts about Heather:
- 1. “I can recite the preamble.”
- 2. “I love Egypt and would love to travel there one day.”
- 3. “My favorite holiday is Halloween.”
Missy joined the Bay Animal Clinic team in the fall of 2021. Missy worked in the veterinary field previously and has recently returned following a career in dental assisting.
Missy grew up in Baldwin County, where she still lives with her 2 dogs: Kilmer and Penny and her 2 cats: Pearl and Violet. In her free time Missy enjoys spending time on her family’s farm, doing yoga, going to the beach and cooking.
Missy says her favorite thing about her job is having the opportunity to build relationships with people who love their fur-babies as much as she does!
- 1. “I have never had a cavity.”
- 2. “I was homeschooled.”
- 3. “I love karaoke.”